Role Overview

Diligently assist in the processing and researching of proposed real estate transactions to support timely closings, superior service, and process innovation.

Core Functions

• To warmly welcome customers to our sales center, oversee our model home facilities and assist each new home specialist to provide a seamless and world-class experience for every home buyer.
• Respond to all web inquiries as a top priority for the region with the goal of setting up VIP appointments for the appropriate sales team and gather all the necessary information to help the sales team for success.
• Strive to know the names of prospects and specific details about them and continue to build genuine relationships with every family each time they walk through our door.
• Stand, smile and warmly greet every customer that walks through our doors to make them feel at home.
• Manage the on-site up-system for sales team members with honesty and attention to detail.
• Respond to all emails, phone calls and voicemails immediately.

Work Environment and Physical Requirements

• Office environment: works in temperature-controlled environment.
• Vision for near, mid-range and far as well as hearing for low, medium and high pitch.
• Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
• Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
• To be considered for this position, you must be at least 18 years old in accordance with company policies and applicable labor laws.
• Ability to lift 5 - 20 pounds.

Hours and Schedule

• Average 40 hours per week (9am-6pm, M-F).
• Minimal travel required for company events and inter-region collaboration.

Benefits

• Comprehensive Employee Benefit Package
• Employer-Paid Life, AD&D, LTD Insurance
• Enrolled into ESOP (Retirement Benefits)
• Paid Time Off Policy
• Company-Issued Cell Phone
• Company Training Opportunities
• Company-Sponsored Vision Trips